1. Email Support@ultimaonline.com
2. To verify ownership, fill out the below template with the last known information that is currently saved on the desired account
Account name(s):Secret Word:(Hints can be mother’s maiden name, father’s middle name, child’s middle name, pet’s name, place of birth, or favorite author)
Emails used:Full name:Date of birth (month/day/year):Phone numbers:City, state, and country of residency:
Last 4 digits of credit card AND type:Full name on card:Key code(s) redeemed:Account creation date (MMDDYY):Account close date or last logged in. If subscribed please specify:Any other helpful information: