The issue stopping players from subbing their accounts as they would normally is now resolved!
Update to the account center:
We still do not have the issue resolved but for the time being you are able to us paypal or buy game time codes from Origin to apply to the account center . The EA cards are also another source for payment until we can get this issue resolved.
Due to a few critical issues with the in-game store we have changed the rules to the following:
- You can only access the in-game store at a safe log out location such as an Inn or your house ( using the skill Camping is not considered a safe log out location).
- Players will no longer be able to access the in-game store if the have recently been in combat
Character transfers will not be available from or to the Japanese shards until they go through maintenance this afternoon.
There is currently an issue with the account center not allowing you to confirm payment, we are looking into this issue now and will give an update when we have it resolved.
Thank you for your patience,
When Entering the codes into Account Management, enter the codes without the dashes and it should work properly.
We are aware of an issue with the Account Management Page not accepting the Sovereign codes. As soon as this is corrected we will let you know. Also if you are looking for the Sovereigns on the Origin store you have to search “Ultima Online” not “UO”. The in game store is directed to a UO search. We have already contacted Origin to get this issue fixed.
We have also discovered an issue that field for in game promotional code items are coming back invalid. This will be fixed during your next maintenance cycle.
Today (5/26/2016) at approximately 5 pm EDT we will taking down the Promotional Code Redemption Warehouse in preparation of setting up the Ultima Online In-Game store. The warehouse will be down until May 31st when we publish Pub 93 to all shards.
Thank you for your patience and understanding.
We appreciate the information provided regarding the dungeon maps being corrupted and have found the issue causing this in the Classic Client. The fix should correct the crashing and visual issues you are seeing in the dungeons which should be available in approximately 1 hour.