Ultima Online > Articles by: Mesanna

Stepping down as Producer

Posted on February 3, 2025 by Mesanna

Greetings all, I am writing to all of you to inform you that I am stepping down as Producer. Greg Havlusch aka Kyronix will be taking over as Producer and will drive the roadmap, all of the systems, and content in the game. I am stepping back with some of my responsibilities but will continue to own the Customer Service also known as Game Masters and Event Moderators. I am sure all of you are curious as to why am I stepping down as Producer. I have been the luckiest person alive to be able to work with […]

Publish 117 to all shards

Posted on August 6, 2024August 6, 2024 by Mesanna

Greetings, We are updating Publish 117 across all shards starting this mornings during maintenance. After the European shards get their publish you will be able to transfer between shards again. Please be advised that this update includes fixes exploited tabards and those stored on mannequins will drop to the floor. Equipped tabards on Mannequins or something without a backpack the tabard will fall to the feet of the NPC. Those players who have an exploited tabard may contact a GM until August 15th to receive a Transmogrification Potion or the tabard may be kept as decoration forevermore. Players using this […]

The War on Unapproved 3rd party programs

Posted on July 22, 2024July 22, 2024 by Mesanna

Good afternoon everyone, We are putting out this detection in maintenance so that means the Japanese shard will get this tonight and the others will get it when your shard performs its maintenance. We wanted to give you an update on our next step to crush the unapproved automatic gameplay in UO. At this time these changes will only apply to EJ accounts. If you are flagged, you will not be able to log back in the shard once you log out. When you try to log back into that shard you will see a message such as this “Your […]

Transmog potion exploit

Posted on July 19, 2024 by Mesanna

Greetings Everyone, I would like to address the exploit that is currently active with Hawkwind’s robe. We are removing the Transmogrification Potion – Robe Slot from the store until this fix is published. Know that we are working on a solution and will release it when it passes QA. These items will no longer be equippable following the fix. Due to the fact this is an exploit you will be given one (1) of two (2) choices. You can keep the item as decoration. If you go that route then a note will be put in your file as […]

Game Time Codes Unavailable – Update

Posted on July 9, 2024July 10, 2024 by Mesanna

Good afternoon – Update You are able to purchase game time codes once again on the EA store. We are sorry for any issues this may have caused. Mesanna Good afternoon everyone, I have notified the EA store regarding the availability of the game time codes. They are aware of it and as soon as it is corrected we will let you guys now. Really sorry for the confusion. Mesanna

6 month game time codes available

Posted on October 27, 2023 by Mesanna

Good morning all, I was just informed by the EA store that they have fixed the issue allowing players in Turkey to purchase codes. Thank you for letting me know asap so we can make sure these problems are taken care of. Thanks Everyone have a great weekend, Mesanna

Vendor Search Maintenance

Posted on October 17, 2023 by Mesanna

Greetings everyone, We will be preforming maintenance on Vendor Search database starting this afternoon around 5 pm ET. We expect to have it back up and available tomorrow after morning maintenance. Thank you for your patience. UO Team

Issues Purchasing Codes from the EA Store

Posted on October 17, 2023October 20, 2023 by Mesanna

Morning Eveyrone, I am happy to announce as of yesterday the store has been fixed and we are again able to purchase codes from the EA store. Thank you everyone for working with us so we could get this taken care of. Have a great weekend! Mesanna Greetings everyone, I wanted to let you guys know that the EA store has not fixed the issue of purchasing codes as of yet. I know they are working on it and we hope to have it fixed soon. As soon as I know anything I will let you guys know. Bonnie […]

Origin event from Sept 20th

Posted on September 21, 2023 by Mesanna

Good afternoon, I have heard from a number of people regarding the event last night on Origin. I just wanted to take the time to say I hear you, and the EM in question hears you. In the nearly 15 years this Event Moderator program has been live we constantly strive to put on fun and exciting events for our players. Sometimes the best laid plans still result in technical difficulties. These difficulties were not intentional and this particular EM is deeply regretful the event did not go as planned. It is my hope players will join me in giving […]

Account Page Issues

Posted on August 24, 2023 by Mesanna

Greetings Everyone, We are having some issues with the Account page. If you are having a hard time access it please try the following: 1. Try accessing the website from a different browser (Chrome, Edge, Firefox, Etc) 2. Try clearing your cache/cookies 3. Try refreshing the page or hit the Back button, doing so may fix the site from redirecting you againIf you continue to have issues, we recommend buying a gametime code for now from https://www.ea.com/games/ultima/ultima-online We will let you know when this has been resolved. Have a great day! Mesanna