Three weeks ago, we posted a reminder about account safety and mentioned the option to set up a secret word to add extra security to your account. The secret word will identify you as the true owner of the account in case your details got lost or changed.
- If you don’t have a secret word, you should go to the account center and add it to your account right now.
- If you don’t remember your secret word, send an to email support@ultimaonline.com, supply them with your account name, email address, cc info, and any other information (e.g. game codes), and request to have the secret word changed.
Please make sure that nobody else knows this word.