Creating an Ultima Online account for the first time

The very first step to create an Ultima Online account is to create an EA account. Visit the following link at the Account Management page to begin:




Email:      This is what your login to the account management page will be

Persona Name:    This will be your master account under which all game accounts are housed                            

Password:      This will be the password you use in conjunction with your chosen EA account email to log into the account center

Secret Word and Hint:     This is key to your account’s security and will be required by Billing support when attempting to retrieve or access any accounts. *DO NOT SHARE THIS WITH ANYONE*


Once you have created your EA account, navigate to the “subscriptions” section to create a new game account:


Click on “ULTIMA” to create your Ultima Online Account game account.


You have now created your Ultima Online account! From here you may choose to set up a subscription or add a gametime card to your account.  It is also important to take note of the account hierarchy should you need to retrieve your account at any point in the future:

  1. EA ACCOUNT: This is your email address and what is used to log into the account management center. It contains all linked master accounts and their associated game accounts, and is what contains your billing information. It has it’s own unique password.
  2. MASTER ACCOUNT: This gets linked or unlinked to and from the EA account. It contains any associated game accounts and has it’s own unique password.
  3. GAME ACCOUNT: This is used to log into the UO client, and is tied to the master account. It too has it’s own unique password.

How do I log into my account?

Have a Mythic Master Account but not an EA Account
Have both an EA Account and a Mythic Master Account
Has no Accounts – New User
Have an EA Account but not a Mythic Master Account
Account Center Functions

When visiting the Account Management Website, the first page you see is the Sign In page.

Sign In Options
This page gives you three options to sign in:
1. Existing Users can log in with an EA Account or a Mythic Master Account
2. New Users can create a new account by activating a key
3. New Users can create a trial account

Ultima Online Account Management

Your EA Account is your email address. If you have forgotten your password, simply click “Forgot your EA account password?“. You will be taken to the EA Account site to retrieve your password.


If you have forgotten your Mythic Master Account password, click “Forgot your Mythic account password?“. A new page will load allowing you to reset the Master Account Password. This will not reset your game account passwords.


Have a Mythic Master Account but not an EA Account
Enter your Mythic Master Account Name and Password in this section.

Ultima Online Account Management

You will be prompted to create an EA Account which will, from now on, be your primary login to theAccount Management page.

Please fill out the information on the left side of the page and your new EA Account will be associated with your Mythic Master Account.


You will need to login with your EA Account now. (Your EA account name is your email address.)

Ultima Online Account Management

Have both an EA Account and a Mythic Master Account


When you log in with either account, you will be prompted to fill out the information for the account you wish to associate with it. Once confirming the login name and password of the account, you are finished. The two accounts are merged and you can use your EA Account information to log directly into the account center.

Have No Accounts – New User
You have never played any BioWare Mythic games and have not registered for an EA Account.

If you have purchased a code, click on “Start” button under the “Retail Account Creation“. Fill out the requested data as shown on the page.

Have an EA Account but not a Mythic Master Account
You have an EA Account, but have never played Warhammer Online, Dark Age of Camelot or Ultima Online. You will need to create a new Warhammer Online, Dark Age of Camelot or Ultima Online “Persona“. Complete the left side of the page.


Once you input a Persona name and fill out the secret word, you will be taken to the “Enter a Key or Code” page. You can activate any key or code to start an account. Subscriptions, Activate a Key, Char Transfer, Contract Info, Change Password and Link Accounts are all available to you.


Account Center Functions
Once you’ve successfully logged into the account center, there are a few options available to you. First of all, you can use the drop down menu to cycle between any Mythic Master Accounts/Personas you have attached to this EA Account.

Ultima Online Account Management

Once you’ve selected whichever Persona/Mythic Master Account you wish to edit or view information on, you simply need to select whichever tab you desire.

Subscriptions – View Product Accounts (Game Logins) that are associated with the selected Persona.

Activate Key – Activate any type of game code or key.

Character Transfer – Used to transfer characters to different servers, based on individual character eligibility.

Contact Information – Edit your contact email, date of birth and country. You can also use this tab to choose to subscribe to the newsletter, be included in marketing and promo offers, and be included in third-party offers.

Change Password – Allows you to change the password for your EA Account.

Link Accounts – Allows you to link other existing Mythic Master Accounts to the logged in EA Account. When linking accounts, you must first click the “link” button. Once successfully linked, hit “Continue”. This will offer you a page to review the linking you are about to do. You then need to hit the “Confirm” button to finalize.

**Please be advised that there is a limit of 10 master accounts which can be linked to a single EA account. Attempting to link more than 10 accounts will result in a generic error from the account management page. If you have more than 10 accounts that you wish to link, it will require you to create a new EA account email to which you can then link your additional accounts.**