Creating a Secure Password

Creating Secure Password Did you know that the first line of defense against account theft is a secure password? The vast majority of people who have had their accounts stolen had very easy to guess passwords. What is a “secure password?” One that is easy for you to remember but not for others to guess. The best passwords utilize at least one capital letter, one lowercase letter and a number — and does not spell a word found in the dictionary or something that is publicly personal about you. Luckily, there are an infinite combinations of numbers and letters that […]


Redeem In-Game Items

Redeeming In-Game Items There are a number of items a player will be able to get in game through promotional codes. To redeem the items there are just a few simple steps: Log into the game. Click on the “Help” button Choose “Promotional Code.“ Enter the code in the box. The items will appear in your backpack.


Upgrade Account

Upgrade Account To upgrade your account you will need to go to https://accounts.eamythic.com. Click on “Edit Account“ Log in using your game account name Click on the “Subscription Info” tab Click on “Upgrade Account“ Enter your Upgrade code in the box Please Note: Visit this page for instructions to redeem in-game items.


Account Closed

Why did it tell me my account is closed? As you may be aware, we’ve made some updates recently to our Account Center which can require the creation of new accounts and linking of existing ones. As such, this also means a lot of billing information must be updated or changed to work with these new features. Therefore, in an effort to avoid any possible complications and unnecessary charges, when an account is linked the older billing data which was associated with the account is removed. While this should not affect your current subscription, this does mean that you may […]


Cancel an Account

Why can’t I cancel my account? As you may be aware, we’ve recently made some updates and changes to our account center, so hopefully this will help assist in allowing you to cancel your account. The first thing you will need to check when attempting to cancel an account is whether the account in question has an automatic renewal package set up. If it does, then there should be a “Cancel” button beneath the account on the left next to the “Change Password”, “Active Key”  and “Subscribe” buttons. If the account does not currently have an automatic renewal package set […]


Linking Accounts

How do I link my accounts? Once you have logged into the Account Management website, https://accounts.eamythic.com, select the “Link Accounts” button. In the new page, your unlinked Mythic Master accounts with the same email address will be displayed. Enter the password for the Master Account you wish to link and click the “Link” button. You should see “Success!” if you have the correct password. Note: If you do not remember your Mythic Master Account Password, click here:https://accounts.eamythic.com/forgotpassword to recover it. Click “Continue” to save your information. You will see a Confirmation page. Click “Confirm” to accept the Account Link or […]


Account Management

I’ve logged into the Account Management page. now what do I do? This quick guide will take you through the re-activation and subscription and game time code process. In the top bar you will see the “Current Account” drop-down box which shows any Mythic Master accounts associated with your EA Account (email address). If you have multiple Master Accounts, select the one you want to use. Note for Ultima Online accounts: You have been assigned a Mythic Master Account. It is your Game Account with ‘_uo’ added. (If your Game Account is called “myaccount” your Mythic Master Account will be “myaccount_UO”). Under […]


Account Login Guide

Welcome Endless Journey Players! This page will help guide you through account creation as well as provide information on the Endless Journey program. Also included is information on navigating the account center and the various account management functions available to players.   New to Ultima Online? Check here! Those who are taking their first steps into the world of Ultima Online, we welcome you! The below section will provide you the initial steps to create an account and get started on your Endless Journey. This section is intended for those who have never played any BioWare Mythic games and have […]


Support

Player Wiki Find your Ultima Online answers quickly. Accessible 24 hours a day, 7 days a week. Search by category, keywords or phrases. This section is for frequently asked questions and up to date information regarding in-game issues. Multiboxing Update Starting with the Endless Journey update, we have begun to action accounts for multiboxing. Players are restricted from logging and controlling multiple characters at the same time with the assistance of software or third-party programs. Controlling multiple characters at the same time to attack NPCs or other players, or perform any other actions in a synchronized manner is considered multiboxing […]


New Support for Japanese Shards

こんにちは皆さん。 わたしたちはもう一人、日本シャード向けにPlayer Event Coordinator (PEC) を増員することをお知らせできることを嬉しく思います。彼は5月1日にイベントを行いたいすべてのプレーヤーを支援するために業務をスタートさせます。彼の名前は Naniwa (浪速) です。ご依頼は pec.naniwa@gmail.com まで日本語でどうぞ。ルールは従来のものが適用されますが、彼がすべてのプレーヤーを支援できるよう、依頼は2週間前までに送るようにしてください。 どうもありがとう。 Greetings Everyone, We are happy to announce the addition of another Player Event Coordinator to work with the Japanese shards. He will start the first of May to help any players with their events. His name is Naniwa and you can contact him atpec.naniwa@gmail.com<mailto:pec.naniwa@gmail.com>. The same rules apply, please contact him 2 weeks in advance so he can schedule his time to assist everyone. Thank you, Mesanna