Chesapeake Hardware Update
Good afternoon everyone,
We will be taking down Chesapeake at 2 pm ET today (8/17/2015) for a hardware update. The shard should not be down for more than 1 hour. Thank you for your patience.
UO Team
Newsletter and Exciting News
Greetings Everyone,
As you may have heard we launched our newsletter this month! If you have not signed up please take a few moments and sign up for the newsletter at UO.com. In future newsletters we’ll be conducting contests, sharing questions and answers from the Meet & Greets, and giving a heads up on what’s new for Ultima Online. You can check out the newsletter here.
For those that haven’t signed up for the newsletter we wanted to make sure you know about our special Time of Legends promotion! If you have a current subscription, reactivate your account, or start a new account in August, September, or October, your account will have the Time of Legends expansion applied automatically. A gift from us to you! This offer is available if you use a recurring credit card subscription or if you use game time codes.
More details on how and when the expansion will be applied to your account will be available as we get closer to the release this September.
See you in Britannia,
UO Team
「ウルティマ オンライン」関連コードの払戻し実施のお知らせ
「ウルティマ オンライン」関連コードの払戻し実施のお知らせ
平素はウルティマ オンラインをご愛顧いただき、誠にありがとうございます。
先日、ご案内させていただきましたとおり、平成27年7月31日23時59分を持ちまして日本国内で販売されたウルティマ オンライン関連コードのサポートを終了させていただきました。該当のコードはすでにご利用いただけない状態となっております。
なお、資金決済に関する法律第２０条第１項に基づき、未使用の関連コードをお持ちのお客様を対象に下記の通り払戻しを実施いたしますので、ご案内いたします。
●払戻しお申し出期間
平成27年8月1日0時00分～平成27年10月21日23時59分
※当該期間内に払戻しの申出がない場合は、この払戻し手続から除斥されます。
対象コードおよび払戻し手順の詳細につきましては以下のURLをご参照ください。
http://help.ea.com/jp/article/uo-jp-support-codes/
この度はお客様に大変ご迷惑をおかけしましたこと、心よりお詫び申し上げます。引き続きウルティマ オンラインをなにとぞよろしくお願い申し上げます。
Isamu’s Legacy
Greetings,
As we continue our lead up to the Time of Legends release we are excited to present the next installment of our epic adventure! Check out shard Event Moderator websites and in-game town criers to find out when these events will be held. Without further ado we present:
Isamu’s Legacy
New Dev Meet & Greet Schedule
| Shard | Date | Time – EDT Time Zone |
| Legends | 13-Jul-15 | 7pm |
| Mugen | 27-Jul-15 | 9am |
| Atlantic | 10-Aug-15 | 7pm |
| Wakoku | 24-Aug-15 | 9am |
| Lake Superior | 9-Sep-15 | 7pm |
| Hokuto | 21-Sep-15 | 9am |
| Great Lakes | 5-Oct-15 | 7pm |
| Formusa | 19-Oct-15 | 10am |
| Chesapeake | 2-Nov-15 | 7pm |
| Izumo | 16-Nov-15 | 9am |
| Siege Perilous | 2-Dec-15 | 7pm |
| Mizuho | 14-Dec-15 | 9am |
| Origin | 11-Jan-16 | 9pm |
| Yamato | 25-Jan-16 | 9am |
| Pacific | 8-Feb-16 | 9pm |
| Asuka | 22-Feb-16 | 9am |
| Sonoma | 7-Mar-16 | 9pm |
| Sakura | 21-Mar-16 | 9am |
| Lake Austin | 4-Apr-16 | 9pm |
| Arirang | 18-Apr-16 | TBD |
| Baja | 2-May-16 | 9pm |
| Balhae | 16-May-16 | 10am |
| Napa Valley | 30-May-16 | 9pm |
| Drachenfels | 13-Jun-16 | 2pm |
| Europa | 27-Jun-16 | 4pm |
| Oceania | 11-Jul-16 | 8pm |
| Catskills | 25-Jul-16 | 7pm |
Warehouses Going Down
Good morning everyone,
Due to issues we have had for the past few days we are restarting the following warehouses:
Log in
Promotional Codes
Vet Rewards
Housing
The warehouses should only be unavailable for 1 hour approx. We will be taking them down at 10:45 am EDT.
Thank you,
UO Team
Login Servers Down
Update
The login server issues have been resolved.
Greetings everyone,
We are aware of the issues with our login servers. We don’t have an ETA as to when these issues will be resolved. We will keep you informed with status updates.
Thank you
UO Team
Revert of Napa Valley
Good afternoon,
We have discovered a corrupted file on Napa Valley and are sorry to tell you that we have to do a revert. To correct this issue Napa Valley will be reverting back to 8 am EDT 6/25.
UO Team
Focus Group Procedure
Greetings Everyone,
I am receiving a lot of emails asking the same questions so I thought I would address your questions here.
Steps for the Time of Legends focus group:
1. Players email me they are interested in joining the focus group and give me the name of their account.
2. An email is sent to those that applied congratulating them and providing some links for moving forward.
3. Players fill out the NDA and a survey.
4. We pull the information supplied by the survey and link the requested internal forums name to the account name.
5. I make each person an Internal forums account after which the player will receive an automated email from the Broadsword forums.
6. The list is then given to Bleak so he can plug in all the account numbers so players can have access to Eodon (the test shard).
Please understand that if you have the email from the Broadsword Forums it will take approx. 1 day to get the information plugged in so you can have access to the shard. If you are being bounced back to the log in screen please give it a day.
If for any reason when I looked up the game account name given and it was closed, you were not added to the focus group. If anyone is still having trouble please email mesanna@broadsword.com with the account name and I will do my best to resolve the issue.
Thank you for your patience,
Mesanna
Codes on the Origin Store
Good morning,
All codes are now available on the Origin store for purchase.
UO Team
Greetings all,
As I am sure you are aware Origin does not have any codes avaliable for sale right now. We have supplied new codes and they should be up on the store within the next couple of days.
Thank you for your patience and we will let everyone know as soon as we do when we can expect the return of codes on the store front.
Bonnie “Mesanna” Armstrong
UO Producer